The holiday season is upon us, and with it comes some adjustments to Calgary Transit Access services. Regular trips will be paused from December 23 to January 7, 2024. To ensure continuity for regular trips during this period, customers can check off the “Preserve service during holidays” option when booking or modifying a trip online. Customer service, advance booking, and eligibility phone lines will be closed on the specified holidays:
Same-day CTA notification calls are now available to get updates on the arrival time of your vehicle. These calls are linked to your phone number, per your customer file. Manage your phone number through Profile Settings on the online Trip Booking Tool or by calling 403-537-7777, option 5.
CPLF is committed to always keeping our supported individuals informed about Calgary Transit Access updates and sharing tips for being prepared for pick-ups to make this winter season a smooth and enjoyable one for everyone. Stay safe and warm!
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