As a Complex Care Support Worker, you will play a critical role in improving the quality of life for our clients by delivering personalized, holistic, and person-centered care. You will collaborate closely with healthcare professionals, and case managers to ensure the highest level of care and support. Our Complex care support workers are compassionate, dedicated, resilient individuals with a positive attitude and a strong commitment to providing exceptional care to those with complex healthcare/behavioral needs.
Calgary Progressive Lifestyles Foundation (CPLF) is a charitable organization supporting people with disabilities at work, at home, and in the community. Since our establishment in 1989, we’ve been committed to creating an inclusive community where individuals with disabilities achieve independence, fulfillment, and autonomy.
Have skills, and knowledge to effectively provide the multi-dimensional support needed for complex needs individuals.
Be able to provide learning support, physical assistance with day-to-day activities including grooming and personal care, and assistance with taking medication, areas of daily living activities, monitoring blood pressure, dressing wounds, and more.
Be capable of providing comprehensive and individualized care to clients with complex healthcare needs, ensuring their physical, emotional, and social well-being is maintained.
Know and be able to administer medications, treatments, and therapies as prescribed by healthcare professionals working with case managers, following established protocols and guidelines.
Recognize potential crisis and emergency situations, analyze situation accurately and promptly apply the preapproved strategies to diffuse situation.
Be able to utilize advanced techniques and strategies to manage and de-escalate aggressive behaviors in clients, while ensuring the safety of both the client and the care team.
Be able to employ de-escalation techniques, crisis intervention, and calming strategies to defuse aggressive situations and prevent harm to clients and others.
Be able to provide direct personal care to clients, including assistance with activities of daily living, while using techniques that minimize stress and anxiety for the client.
Be willing to work flexible hours, including evenings and weekends, to provide consistent support.
Demonstrated experience working with individuals with challenging behaviors, and complex medical or behavioral needs or a willingness to learn/acquire required skills is essential.
Excellent crisis management, communication, and de-escalation skills. Strong understanding of behavior modification techniques and behavior management strategies.
Valid CPR and first aid certifications (First aid CPR Level C) are required. Training in non violent crisis intervention techniques (CPI course) is highly recommended.
Valid Police Clearance Check with Vulnerable Persons Check and/or Child Welfare Check (within the last two years)
A vehicle and valid driver’s licence is required with insurance of 2M liability.
$22.50-$26.62 per hour
Competitive salary and benefits package.
Opportunities for training, professional growth, and development. Staff may transition into permanent positions.
Meaningful work that makes a positive impact on clients’ lives.
Collaborative and supportive work environment. Staff will have the support of our Complex Needs Coordinator, Psychologist, Case Manager, and Support Staff.
Health benefits are available in line with company policy.
As soon as possible.
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